Service Engineer

At ITT, we have a clear purpose as an organization – to provide our customers with cutting-edge solutions to help solve their most critical needs across key global end markets. Our continuous improvement mindset drives our commitment to evolving our capabilities as a multi-industrial technology, manufacturing and engineering leader. With a strong global footprint of more than 100 facilities, we are well positioned to solve critical challenges for our customers around the world. Our locations include manufacturing facilities and global service capabilities in 35 countries. Through these worldwide operations and building on our heritage of innovation, our approximately ~11,000 team members partner with our customers to deliver enduring solutions that make a lasting difference and help the world move forward. ITT is headquartered in Stamford, CT, with sales in approximately 125 countries. The company generated 2024 revenues of $3.6 billion. 

• Motion Technologies: (Revenue of $1.4B; headcount of ~ 4,000; operates in 13 countries) manufactures brake components and specialized sealing solutions, shock absorbers and damping technologies primarily for the global automotive, truck and trailer, public bus and rail transportation markets. 
• Industrial Process: (Revenue of $1.4B; headcount of ~3,400; operates in 30 countries) manufactures engineered fluid process equipment serving a diversified mix of customers in global industries such as chemical, energy, mining, and other industrial process markets and is a provider of plant optimization and efficiency solutions and aftermarket services and parts. 
• Connect and Control Technologies: (Revenue of $0.8B; headcount of ~ 3,800; operates in 10 countries) manufactures harsh-environment connector solutions, critical energy absorption, flow control components, and composite materials for the aerospace and defense, general industrial, medical, and energy markets.

1. For Erection, commissioning and trouble shooting of IP pumps at various locations in India.
2. Explore market for installation of Pump Smart & iALERT for our pumps and other make pumps.
3. Follow up and collection of payments for services with various customers/dealers
4. Erection, Commissioning and Trouble shooting of IP pumps.
5. Quick response to customer under break dawn jobs.
6. Support in Operation and New Product Development as when asked for.
7. Conduct training session on learning from sites so as to bring efficiency in product
8. Collection of pump performance feed- back from various customers and update the records.
9. Visit customer to resolve Customer compliant issues.
10. Submit monthly report on Service activity and keep log of service activity to monitor aging of complaints or request.

- Knowledge on Pumps and systems and to be a fast learner
- Knowledge on commissioning procedure for IP pumps.

- BE/B Tech (Mech) with 8-10 years of experience in API and centifugal pumps.