With the current ITT Saudi growth, we are seeking an ambitious, highly skilled, and mainly customer focused candidate, to be part of the Aftermarket team in ITT Saudi. The candidate shall be looking at the claims received from customer mainly and will provide further support for the Services business stream in ITT Saudi Aftermarket.
The Claims Investigation Leader’s main objective is to guarantee fair handling of received customer claims, to identify the ones that qualify to be registered under warranty and the ones that customer should cover costs for (those which are not covered by ITT warranty). The candidate is expected to be good at critical thinking and have a high attention to detail. The candidate will be tasked with obtaining better understanding of the situation for all claims based on collecting the facts and reviewing all claim aspects, coordinating with other functions and judging, with fairness, the received claim.
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