Network Administrator

The Network Administrator’s role is to perform administration functions for multiple aspects of the ITT Global network. This includes monitoring, support, troubleshooting and configuration of network switches, routers, cores and WiFi equipment, including initial setup, configuration and adds / changes. This individual will work on all production, development, and corporate networks. The Network Administrator will also work closely with the Cyber Ops, Hosting, Identity Management and Technical Assistance Center to ensure a strong and robust network is always available.  Strong Service Level Agreement (SLA) responsibilities and strict change control are synonymous with this role. This role is intended to be staffed ONSITE in ITT’s Athens, Greece location.

• Carry out system administration tasks such as software installation/updates, security patches, and hardware maintenance.
• Monitor and analyze network uptime & performance across the enterprise.
• Maintain network documentation, including but not limited to: topology diagrams relating to moves, adds and changes as they occur.
• Perform network troubleshooting to isolate and diagnose common network problems.
• Upgrade network hardware and software components as required.

• Working technical knowledge of current Internet and network protocols
• Ability to conduct research into networking issues and products as required.
• Knowledge of Cisco iOS, networking tools including Cisco Prime, Cisco ISE, IPMonitor, Netflow and others preferred.
• Palo Alto Firewall experience is a plus.
• Experience on Alerts & Monitoring solutions is a plus.
• 2+ years’ experience in the administration, monitoring, troubleshooting and support of enterprise level networks.

Desired Competencies/Skills

• Team player with strong work ethic and excellent documentation skills
• Strong verbal and written communication
• Strong desire to learn and grow with a Global Organization
• Leverages experience collaborating across cultures, and organizations, and purveys interpersonal and cultural understanding in group work settings by initiating conversations with others.
• Shares information proactively, directs workflows to leverage the expertise of individuals, and promotes a team approach to achieve common goals.
• Gains trust by listening effectively, being open and transparent, and demonstrating results that the customer, business or function values.
• Demonstrates a sense of pride in the quality of his/her own work, and a willingness to take initiative to meet the challenges of the customer, business or function.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on listening and questioning skills.
• Strong documentation skills.
• Ability to absorb and retain information quickly
• Keen attention to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Self-directed, Self-starter and strong analytical & problem solving skills.
• Ability to work well under stress
• Fluency in English required.

Work Conditions

• Sitting for extended periods of time.
• This role requires availability for planned off-hours work and scheduled on-call as needed.
• Dexterity of hands and fingers to operate power tools, computer keyboard, mouse, and to handle other computer components.
• Occasional inspection of cables in floors and ceilings.
• Lifting and transporting of moderately heavy objects, such as computers and peripherals.