Chief Aftermarket Engineer

ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.

 The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments: 

• Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
• Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets
• Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.

 ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.

To provide technical expertise and leadership across Engineering, Marketing and Sales organizations, as well as with Customers and thereby enhance the ITT IP OE and ProShop brands.

For assigned pump product types, to conceive and create customised / new hydraulic and mechanical designs through continuous improvement, innovation, and technology adaption, and thereby grow aftermarket orders for global Service and Upgrades businesses.

Lead upgrades / custom design development and to actively participate in all stages of aftermarket new product development, and thereby realize new sales and quality goals for the global aftermarket businesses.

For customers installed pumps, use innovation and collaboration across all functions to minimise lifecycle costs, and thereby develop the platform to add value and increase margins of aftermarket sales for global aftermarket businesses.

To manage and lead assigned team of Product Engineers and Designers.

To manage and control assigned annual departmental expense budget and Product Development capex budgets.

• Execute global customer support for route cause analysis / provision of solutions to reduce lifecycle costs
• Execute custom design of aftermarket solutions to improve reliability
• Justify, manage and execute new product development projects as well as enhancements to existing products to expand product portfolio using stage gate process.
• Travel to global aftermarket sites and customer locations - up to 25% travel required.
• Budget responsibility team expenses and NPD projects.
• Accountability for 3-6 employees
• Direct the team’s activities to maintain high levels of design quality and on-time performance. Develop, maintain, and improve products to grow our business at minimum 2 x market average.
• Develop maintain technical databases for pump performances and designs.
• Develop best practices for manufacture & design for product quality and cost effectiveness.
• Support the product knowledge transfer of new pump product lines to locations globally
• Develop technical resources and succession plan
• Train technical resources in pump engineering and provide exposure to pump user systems

Education:

4-year Mechanical Engineering Degree (minimum)

Chartered Engineer preferred

Experience:

Minimum 15 years’ experience in pump design & manufacture with internationally recognized pump OEM

Other Skills/Knowledge:

• Pump hydraulic design
• Rotating equipment mechanical design
• Strong analytical skills
• Strong design judgment
• Experience in pump test, field service, and start-up
• Strong leadership capabilities
• Ability to deliver technical training
• New product development experience
• Interpersonal and communication skills
• Knowledge of industry standards
• Aftermarket knowledge